FAQ - Police Checks | Veritas Check

What is a AFP National Police Check?

A AFP National Police Check lists your outstanding charges, warrant information and criminal convictions / findings / plea of guilt recorded against you that may be disclosed according to the laws of the relevant jurisdiction and, in the absence of any laws governing the release of that information, according to the relevant jurisdiction information release policy.
How much does a National Police Check cost?

The price for an AFP National Police Check issued by the Australian Federal Police through Veritas Check is $98.00.

We accept Visa, MasterCard and American Express payments.
How old do you have to be to apply for a AFP National Police Check issued by the Australian Federal Police?

In order to apply for an AFP National Police Check you must be at least 11 years old. Anyone under the age of 18 must have consent of a parent, guardian or legal representative.
How do I apply for a National Police Check?
To apply for a National Police Check you will need to complete the application form online.

Before you start, make sure you have:
- a valid credit/debit card for payment
- access to a printer to print your consent form
- access to a scanner or a mobile device with a camera (only for an AFP Check)
- 100 points of Identification Documents
The online application takes 10 - 15 minutes to complete.

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What is this National Police Check for?
As a broker for the Australian Federal Police (AFP), Veritas Check can provide AFP National Police Checks for:
- Immigration, Visa, Overseas Employment, Citizenship
- People living or working in the Australian Capital Territory (ACT), Jervis Bay Territory and external Commonwealth territories
- People seeking employment with the Commonwealth Government or requiring a check under Commonwealth legislation
- Applicants who live outside of Australia
- Overseas adoption
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If you need a National Police Check for general employment or volunteer purposes, you can apply through Veritas Check.

As our service is completely online, we cannot accept applications where fingerprints are required.

What ID documents do I need?

A minimum of 100 points of identification has to be provided with the application.

Note: Documents in a language other than English must be accompanied by an official translation. Documents do not need to be certified unless a translation is being provided or you are supplying a power of attorney.

You must supply at least ONE Primary ID Document

Download ID Documents List

Primary Document	Required on document N = Name, P = Photo A = Address, S = Signature	Points
Foreign Passport (Current)	N - P	70
Australian Passport (current or expired last 2 years but not cancelled)	N - P	70
Australian Citizenship Certificate	N	70
Full Birth Certificate (not Extract)	N	70
Certificate of Identity issued by the Australian Government to refugees and non Australian citizens for entry to Australia	N	70
Australian Driver Licence/Learner's Permit	N - A - P	40
Current (Australian) Tertiary Student Identification Card	N - P	40
Photo identification card issued for Australian regulatory purposes (e.g. Aviation/Maritime Security identification, security industry etc)	N - P	40
Government employee ID (Australian Federal/State/Territory)	N - P	40
Defence Force Identity Card (with photo or signature)	N - P	40

Secondary Document	Required on document	Points
Department of Veterans' Affairs (DVA) Card	N - A	40
Centrelink card (with reference number)	N - A	40
Birth Certificate Extract	N	25
Birth card (NSW BDM only)	N	25
Medicare card	N	25
Credit card or account card	N	25
Australian Marriage Certificate (Registry issue only)	N - S	25
Decree Nisi / Decree Absolute (Registry issue only)	N - S	70
Change of name certificate (Registry issue only)	N - S	25
Bank statement	N - A	25
Property lease agreement - current address	N - A	25
Taxation assessment notice	N - A	25
Australian Mortgage Documents	N - A	25
Rating Authority - eg Land Rates	N - A	25
Utility Bill - electricity, gas, telephone (less than 12 months old)	N - A	20
Reference from Indigenous Organisation	N - P	20
Documents issued outside Australia (equivalent to Australian documents). Must have official translation attached	N - P	20
Other foreign documents (equivalent to Australian documents). Must be accompanied by an official translation if document is not in English. - Single document	N - P	20
Other foreign documents (equivalent to Australian documents). Must be accompanied by an official translation if document is not in English. - Two or more documents	N - P	40

What if I can't meet the minimum ID requirements?

If, in exceptional circumstances, you can't meet the minimum proof of identity requirements, please contact us on 1300 VERITAS (1300 837 482), or email info@afpcheck.com. We will assess your ability to meet the requirements and determine the most suitable method to confirm your identity.
How long do National Police Check applications take to process?

Processing time for a AFP National Police Check issued by the Australian Federal Police is approximately 15 business days.

Please be aware that the Australian Federal Police may need to seek information from other police jurisdictions, resulting in a longer processing time.

Please allow sufficient time for your National Police Check to be processed.

Veritas Check will provide you a digital copy of your certificate once we receive your results from the AFP.
How will I receive my certificate?

Veritas Check will provide you a digital copy of your certificate once we receive your results from the AFP.

If you require a hard copy of your certificate, please reply to your digital copy email quoting your application reference number and postal address within three (3) months of the certificate issue date.
Can I arrange for an alternative postage method such as express post?

Please contact us for more information.
I've lost my certificate. Can I get a copy or a reprint?

If you need a reprint of your certificate, please contact us. The AFP will only issue reprints of certificates for a period of three (3) months from the original date of issue. After this time you will have to submit a new application.

What offences are released?

Code	Working in the ACT	Offences recorded in the A.C.T. that will be released (Spent Convictions Act 2000)

Code	Commonwealth Employment / Purpose	Offences Recorded in the Commonwealth that will be released (Part VIIC Crimes Act 1914)

How do I dispute my results?

If you believe the information provided on your AFP National Police Check Certificate is incorrect or inaccurate in any detail please contact us. The AFP may require comparison fingerprints to resolve some disputes. In such instances applicants will be notified.
Do you provide Fingerprint Checks?

No. As our service is completely online, we cannot accept applications where fingerprints are required.
What other services do you offer?
- Maritime Security Identification Cards
  
  Since 2006, Veritas Group has served as a Commonwealth authorised MSIC issuing body for the offshore and maritime industries.
- National Police Checks for Employment and Volunteer Purposes
  
  In 2014, Veritas Group gained Australian Criminal Intelligence Commission (ACIC) accreditation to provide National Police Checks for employment and volunteer purposes.
- New Zealand Criminal Record Check
  
  In 2017, Veritas Group launched Veritas Check New Zealand to provide a fast and simple way to apply for Criminal Conviction History online.